Caller: “Thank you. May I ask which age bracket you fall into?”
Me: “50-60, but I’ve been told I’m not likely to make it into the next bracket.”
Caller: “Oh. Can I ask, are you married?”
Me: “I was married. Up until two weeks ago. My wife left me for my best friend, Malcolm.”
Caller: “Do you own your own home?”
Me: “I did. But my wife wants me out. Her and Malcolm are moving in on Tuesday week.”
Caller: “Do you own a car?”
Me: “Repossessed. Couldn’t pay. I own a bike. I say, ‘own’. It’s
Malcolm’s
– he’s going to want it back any time soon, I suppose.”
Caller: “Any pets?”
Me: “A cat. Wilf.”
Caller: “Pet insurance?”
Me: “No need. I’m looking at Wilf’s freshly dug grave. Dug it myself two days ago. Rest in peace, Wilf.”
Caller: (pause). “Have you had an accident in the past three months that wasn’t your fault?”
Me: “Yes. No.”
Caller: “What type of accident was it, please?”
Me: “It was my own fault, actually. No one to blame. I lost my left
leg just below the knee.
I’m having a new fitting tomorrow morning.”
Caller: “Okay, well, that concludes all of the questions I have for you today.”
Me: “Do you have to go? I can answer more questions if you like. I haven’t spoken to a soul in three days.”
Caller: “Thank you for co-operation...”
Me: “Please don’t leave... "
........................................................................................ - a weBlog by Snowy and me.
Showing posts with label a positive telephone manner is always useful. Show all posts
Showing posts with label a positive telephone manner is always useful. Show all posts
Monday, 14 December 2015
Thursday, 7 March 2013
Eight Handy Phrases
to slip into tele-sales cold calls to make them brief and polite.
1)The Queen is arriving to visit me later today by appointment
and my house is not ready to recieve her, shall I send her your regards?
2)The dog is just having puppies and I am feeling somewhat tender
from watching such a wonderful sight. We are a grandmother
with all this happening, I wish you were here to see it.
3)I am sorry, I thought you were the clinic ringing me up
to confirm my appointment for a colonic irrigation.
4)The house next door but one to this is now on fire and the family
there need some help. Have you any first aid tips?
5)I'd like to listen to you but I have a funeral to go to, in a few
minutes a car is collecting me.
6)You tell me your post code and home address, so I can look
it up on Google earth right now and then I will tell you mine.
7)Did you know that spending too long on the phone can give
you cancer of ear?
and finally
8) [use this phrase after giving your name and regretting it] well
actually I am an alien and I have taken over the body of the person
named, who used to live here, which why I can talk in their
langauge. I would give you my alien name but you would not
be able to pronounce it. You don't know how far beyond your
petty corporate totalitarianism I am, but if you want to look up
the name of my planet on google sky you are welcome.
1)The Queen is arriving to visit me later today by appointment
and my house is not ready to recieve her, shall I send her your regards?
2)The dog is just having puppies and I am feeling somewhat tender
from watching such a wonderful sight. We are a grandmother
with all this happening, I wish you were here to see it.
3)I am sorry, I thought you were the clinic ringing me up
to confirm my appointment for a colonic irrigation.
4)The house next door but one to this is now on fire and the family
there need some help. Have you any first aid tips?
5)I'd like to listen to you but I have a funeral to go to, in a few
minutes a car is collecting me.
6)You tell me your post code and home address, so I can look
it up on Google earth right now and then I will tell you mine.
7)Did you know that spending too long on the phone can give
you cancer of ear?
and finally
8) [use this phrase after giving your name and regretting it] well
actually I am an alien and I have taken over the body of the person
named, who used to live here, which why I can talk in their
langauge. I would give you my alien name but you would not
be able to pronounce it. You don't know how far beyond your
petty corporate totalitarianism I am, but if you want to look up
the name of my planet on google sky you are welcome.
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